Questions
Good to know
Everything you might want to know before you enquire.
Who do you work with?+
Premium small businesses anywhere in the world: hospitality, restaurants, boutiques, salons, clinics, professional firms and makers. What they share is care for quality and for how they present themselves.
Why do you ask so many questions?+
We take on only a few projects at a time. Your answers help us understand your business before we speak, so our first conversation is already about your website.
What happens after I enquire?+
We read every enquiry personally and reply within two business days. If it feels like a good fit, we invite you to a private video call and then send a tailored proposal.
How long does a website take?+
Around two to four weeks from the deposit to launch, depending on the size of the project and how quickly we receive your content.
How is a project priced?+
Every project is bespoke, so we share a proposal after our first conversation. Work begins with a deposit, and the balance is due at launch.
Do you work across time zones?+
Yes. We work remotely with clients around the world and schedule calls at times that suit you.
Will I own my website and domain?+
Yes. Once the project is paid in full, the design and content are yours, and your domain is registered for your business.
Do you use artificial intelligence?+
Yes, as a tool. We build with the help of Claude, an AI made by Anthropic, which lets us spend our time on what matters most: design and detail. Every website is designed around you and reviewed by a person before it goes live.
Will people find me on Google?+
Every website includes the technical foundations of good SEO: titles and descriptions for each page, speed, structured data about your business and a sitemap. Nobody can honestly promise first place, but you'll have everything you need to climb.
Still have a question? Write to us