Questions

Good to know

Everything you might want to know before you enquire.

Who do you work with?+

Premium small businesses anywhere in the world: hospitality, restaurants, boutiques, salons, clinics, professional firms and makers. What they share is care for quality and for how they present themselves.

Why do you ask so many questions?+

We take on only a few projects at a time. Your answers help us understand your business before we speak, so our first conversation is already about your website.

What happens after I enquire?+

We read every enquiry personally and reply within two business days. If it feels like a good fit, we invite you to a private video call and then send a tailored proposal.

How long does a website take?+

Around two to four weeks from the deposit to launch, depending on the size of the project and how quickly we receive your content.

How is a project priced?+

Every project is bespoke, so we share a proposal after our first conversation. Work begins with a deposit, and the balance is due at launch.

Do you work across time zones?+

Yes. We work remotely with clients around the world and schedule calls at times that suit you.

Will I own my website and domain?+

Yes. Once the project is paid in full, the design and content are yours, and your domain is registered for your business.

Do you use artificial intelligence?+

Yes, as a tool. We build with the help of Claude, an AI made by Anthropic, which lets us spend our time on what matters most: design and detail. Every website is designed around you and reviewed by a person before it goes live.

Will people find me on Google?+

Every website includes the technical foundations of good SEO: titles and descriptions for each page, speed, structured data about your business and a sitemap. Nobody can honestly promise first place, but you'll have everything you need to climb.

Still have a question? Write to us